WIN THE BUSINESS

Grab website leads before your competitor does. We get contact info immediately after a website chat, so you can quickly follow up and close the deal. 

CAPTURE NEW OPPORTUNITIES THROUGH CHAT SUPPORT

With proactive, real-time communication, you’ll connect with and attract visitors, converting otherwise lost opportunities into leads. 

GET LEADS WITHOUT THE EFFORT 

With our multiple chat options, no matter your budget, goals or size, offering 24/7 live chat is easy! We have options for HIPAA compliance and call centres too. 

63%

63% of customers said they were more likely to return to a website that offers live chat.

eMarketer
4-8x

Live chat can generate 4-8x more leads from your website.

Kissmetrics
35%+

35%+ of sales go to the first company to respond to a lead.

Inside Sales Lab 2016 Response Audit Report

With TotalLiveChat we are able to see what people are asking, and what they’re looking for. From that we can personalise the script to narrow down those questions and quickly get our customers what they need.

Cindy Kruger
Kumeu Bouncy Castles

THE TOTALLIVECHAT DIFFERENCE

 
Live Chat will take care of everything.

From providing the chat software for your site, to creating scripts, responding to visitors’ questions day or night and sending you their contact info - our agents do it all. 

We help you spend smart.

We don’t charge for answering inquiries.You can choose to only pay for leads that provide name and contact info. Our multiple chat options give you the flexibility to use chat to best suit your needs - even if you’re supplementing an existing call centre or need coverage after business hours. 

We know chat software and service.

Our agents manage more than 115,000 chats a month, so you are in good hands.

Reporting and marketing automation.

Thanks to our unique lead management technology, ReachEdge, you can track all of your chat, call, and web form leads in one place. You can help leads become customers with automated email and text marketing campaigns, powered by analytics.