ReachCast Privacy Policy
Your privacy is very important to us. ReachLocal, Inc. a/k/a ReachCast ("ReachCast," "we" or "us") has prepared this Privacy Policy to explain how we collect, use, protect, and share information and data when:
- you visit this ReachCast Web site (the "Site")
- you use the Site and the ReachCast services ("Services") as a customer of ours; and/or
- you visit any Cast page
Generally, the Site and Services (together, the "ReachCast Offerings") provide users with a set of web-based tools and services to help them get online and establish and maintain a marketing presence on third party-sites, including search sites, social networks, and messaging services in order to better interact with customers and prospects and monitor their reputation. The ReachCast Offerings, among other things, enable ReachCast registered users ("ReachCast Customers") to create and manage their own Web sites ("Cast pages").
For purposes of this Privacy Policy, we refer to visitors to these Cast pages as “Cast page Visitors.” We use the term "you" generally to refer to all users of the ReachCast Offerings, ReachCast Customers, and Cast page Visitors. We use the terms "ReachCast Customer" and "Cast page Visitor" for any ReachCast Customer-specific or Cast page Visitor-specific terms.
By visiting or using all or any part of the ReachCast Offerings or any Cast page, you consent to this Privacy Policy and to the collection, use and disclosure of your personal information as described in this Privacy Policy.
Cast page Visitors
All Cast pages link to this Privacy Policy because we collect, use, and retain all information, including Personal Information and Usage Data, that Cast page Visitors share with or otherwise make available via Cast pages. For instance, a Cast page Visitor can elect to follow a Cast page via email, RSS feed, or Twitter, in which case we will collect and store your email address or Twitter account name. When a Cast page Visitor provides its contact information, this information is collected and stored by us and is shared with the particular ReachCast Customer. Similarly, at some point, we may require Cast page Visitors to register on a Cast page. Such registration information would be collected and stored by us and shared with the applicable ReachCast Customer. This Privacy Policy, however, only covers OUR information privacy practices with respect to the information we collect via Cast pages. ReachCast Customers may have different privacy policies and practices. We require ReachCast Customers to take certain affirmative steps to protect Personal Information collected via Cast pages and to comply with all applicable privacy laws and regulations. However, ReachCast does not control ReachCast Customers and is not responsible for their actions, including their compliance with privacy laws. We suggest that Cast page Visitors check with each ReachCast Customer regarding its privacy policies and practices before using the ReachCast Customer's Cast page.
Managing Your Information Preferences
ReachCast Customers can always review, correct, update, or change their Personal Information, or opt out of our direct marketing efforts, by changing the relevant ReachCast account settings (if available). If you have questions or concerns regarding this Privacy Policy, please e-mail us at privacy@reachlocal.com.
Information We Collect
Personal Information. We collect information that personally identifies you, such as your name, your business name, address, telephone number, username, e-mail, payment information, product interest information and financial information, your opinions and individual preferences and other personally identifiable information that you choose to provide us with, including via Cast pages, or that you choose to include in any ReachCast account ("Personal Information"). We collect Personal Information only if you choose to share it with us, directly or via a Cast page. The decision to provide this information is optional. However, if you choose not to provide the requested information, you may not be able to use certain features of the ReachCast Offerings or Cast pages.
Please note that if you as an Cast page Visitor have shared your Personal Information with one of our ReachCast Customers outside of ReachCast (such as by giving your name or e-mail to a ReachCast Customer by direct email, through third-party service such as a social network or when you were physically in a ReachCast Customer’s establishment), the ReachCast Customer may share your Personal Information with us in connection with the ReachCast Offerings.
Usage Data. We automatically collect anonymous usage information that does not identify an individual user ("Usage Data"). For example, each time you use the Site or a Cast page we automatically collect the type of Web browser you use, your operating system, your Internet Service Provider, your IP address, the pages you view, the time and duration of your visits, the name and address (URL) of the web page you viewed immediately prior to accessing the last page; your entire query (if any) that was entered into a search engine which led you to the Cast page; and any other “click stream” data. This information is stored in our log files. Occasionally, if your browser is not configured to prevent disclosure of such information, the following information may also be revealed: your name, e-mail address, home and work addresses, telephone and fax numbers and any plain text commentary. We use this information to help us understand how people use the ReachCast Offerings, Cast pages, and to enhance the services we offer.
Cookies and Web Beacons. We use cookies (a small text file placed on your computer to identify your computer and browser). We may also use Web beacons (an electronic file placed on a Web site that monitors usage). We may use these technologies in connection with the ReachCast Offerings, as well as Cast pages. We use cookies and Web beacons to improve the quality of the ReachCast Offerings. We may also use cookies (the “ReachCast Network Cookies”) or permit our third party partners to use cookies (the “TP Network Cookies”) that enable us to serve advertisements for our ReachCast Customers when Cast page Visitors visit other Web sites. (The “ReachCast Network Cookies” and the “TP Network Cookies” are collectively referred to herein as the “Advertising Cookies”). We do not link the information in the Advertising Cookies or any other cookie to your Personal Information. We do not use cookies or Web beacons to collect Personal Information. Most Web browsers are initially set up to accept cookies. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies, though either of those actions may affect your use of the Site. However, simply by clicking the link to visit this Notice, we have suppressed all of the functionality of the ReachCast Network Cookies. With respect to the TP Network Cookies, please visit http://www.networkadvertising.org/managing/opt_out.asp for more information regarding the collection of and use of information by the TP Network and to opt out of certain advertising. If you return to the Site or if you visit another Cast page, the ReachCast Network Cookies may be dropped again. However, you can always have the ReachCast Network Cookies removed again by clicking the link to this Privacy Policy. Please note that simply visiting this Privacy Policy (for instance, if you have it bookmarked) will not remove the cookies; you must click a link to this Privacy Policy from the Site to have the ReachCast Network Cookies removed.
Note: The ReachCast Customers may elect to implement certain technology that will provide the ReachCast Customer with information regarding visits to his or her Cast page, such as Google Analytics. All such information is anonymous.
How We Use Information and When We May Share and Disclose Information
Generally. We use Personal Information for internal purposes only, such as to provide you with the ReachCast Offerings, to notify you of new products or services, and to otherwise communicate with you about ReachCast and other commercial partners. We will not disclose Personal Information to third parties without your consent, except as explained in this Privacy Policy.
Cast page Information Is Available to Others. The information ReachCast Customers make available via their Cast page is publically available. ReachCast Customers have the ability to control what personally identifiable information they share via their Cast page. The information ReachCast Customers choose to make available, may be accessed by third parties who conduct searches on the ReachCast Offerings and may be accessed by commercial search engines such as Google, Yahoo! and Bing to the extent that such engines are permitted to access Cast pages. The ReachCast Customers may also choose to make the information available to online business directories.
Web Presence Services. When ReachCast Customers sign up for the Web Presence Services, such as, if available, the ReachCast Customers authorize us to (a) establish or assume control of relationships on the ReachCast Customer's behalf with third-party Web sites and services, such as search sites, social networks, and messaging services, such as Facebook, Twitter, and others ("Third-Party Sites") and (b) submit and manage the ReachCast Customer's content on or through Third-Party Sites. ReachCast Customers further authorize us take such as actions as may be necessary or desirable in order to establish and maintain these relationships and perform these Services on their behalf. Such actions may include, for example, registering the ReachCast Customer's or ReachCast Customer's business with such Third-Party Sites using information provided by the ReachCast Customer, generating a proxy e-mail address that links to the e-mail address provided by the ReachCast Customer upon registration and dynamically generating and storing passwords for such Third-Party Sites so that we may administer and update the ReachCast Customer's presence and post and manage the ReachCast Customer's content on such Third-Party Sites. We may share Personal Information and Usage Data with Third-Party Sites as necessary and appropriate to deliver the Services that the ReachCast Customer has signed up for.
Service Providers. From time to time, we may establish a business relationship with other businesses whom we believe trustworthy and who we have asked to confirm that their privacy practices are consistent with ours ("Service Providers"). For example, we may contract with Service Providers to provide certain services, such as payment processing, hosting and maintenance, data storage and management, marketing and promotions as well as certain Web Engagement Services. We only provide our Service Providers with the information necessary or helpful for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information from unauthorized access, use, or disclosure. Service Providers are prohibited from using Personal Information other than as specified by ReachCast.
Advertising. We may work with third-party advertisers, search providers and ad networks ("Advertisers"). These companies may collect and use information about your use of Cast pages or the ReachCast Offerings in order to provide advertisements about goods and services that may be of interest to you. Advertisements may be shown via the Site, the Services, or third-party Web sites. These companies may place or recognize a unique cookie on your computer or use other technologies such as Web beacons. Our Privacy Policy does not cover any use of information that an Ad Network may collect from you.
Standard Analytics Information. We may use, and disclose to ReachCast Customers and third parties, certain Usage Data regarding the ReachCast Offerings and Cast pages. However, in such cases, your Usage Data is aggregated with the Usage Data of others and does not identify you individually.
Other Transfers. We may share Personal Information and Usage Data with businesses controlling, controlled by, or under common control with ReachCast. If ReachCast or its parent company is merged, acquired, or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information and Usage Data in connection with such transaction.
Compliance with Laws and Law Enforcement. ReachCast cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate for any of the following reasons: (a) to respond to legal requests (including court orders and subpoenas); (b) to protect the safety, property, or rights of ReachCast, any ReachCast Customer, any Cast page Visitor, or any third party; (c) to prevent or stop any illegal, unethical, or legally actionable activity; or (d) to comply with the law.
Be Careful When You Share Information with Others
Please be aware that whenever you send messages, make postings, or otherwise post or transmit any information or content on a Cast page or any public forum available on or through the ReachCast Offerings, that information or content may be accessed by others. In addition, when you share information or any other communications with third parties, that information may be passed along or made public by others. This means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.
Security
ReachCast is very concerned about safeguarding the confidentiality of your Personal Information. We employ reasonable physical and electronic measures designed to protect your information from unauthorized access. However, no storage system or data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information stored by us or transmitted on or through the ReachCast Offerings, we cannot and do not guarantee the security of any information you upload, store, share, transmit, or provide on or through the ReachCast Offerings or any Cast page and you do so at your own risk.
Links To Other Web sites
The ReachCast Offerings and Cast pages may contain links to other Web sites, or allow others to send you such links. A link to a third party's Web site does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third-party Web sites. You access such third-party Web sites or content at your own risk. You should always read the privacy policy of a third-party Web site before providing any information to the Web site.
Children's Privacy
We do not knowingly collect Personal Information from children under the age of 13. If we become aware that a user is under the age of 13, we will terminate any account that user may have with ReachCast. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records.
Processing in the United States
Please be aware that your Personal Information may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we process and store all information in the United States. The laws in the United States may not be as protective of your privacy as those in your location. By using the ReachCast Offerings, you agree that the collection, use, transfer, and disclosure of your Personal Information will be governed by the applicable laws in the United States.
Privacy Policy Changes
From time to time, we may change this Privacy Policy. If we decide to change this Privacy Policy, we will inform you by posting the revised Privacy Policy on the Site. Those changes will go into effect on the Revision Date shown in the revised Privacy Policy. Your continued use of the ReachCast Offerings constitutes your consent to the revised Privacy Policy.