WIN THE BUSINESS

Get contact info immediately after a chat so you can follow up quickly and close the deal before your competitor can. 

CAPTURE NEW OPPORTUNITIES THROUGH CHAT SUPPORT

With proactive, real-time communication, we help you connect to visitors day-or-night, converting otherwise lost opportunities into leads. 

AFFORDABLE LEAD CAPTURE WITHOUT THE EFFORT 

We provide flexible chat options to suit your needs and budget - from supplementing a call center, needing HIPAA compliance, or just needing after-hour coverage. 

63%

63% of customers said they were more likely to return  to a website that offers  live chat.

Source: eMarketer.com survey
4-8X

Live chat can generate  4-8X more leads from  your website.

Source: Kissmetrics: How Live Chat Can Maximize Conversions
35%

35%+ of sales go to  the first company to respond to a lead.

Source: InsideSales Lab 2016 Response Audit Report

"I use Live Chat which has helped me significantly, especially at night, when other law firms aren’t answering the phone or available. We get lots of leads from chat at night. ReachLocal is the winning formula."

Herbert Ellis, Founder Herbert I. Ellis, PC

“My experience with Live Chat was a great success. It’s one thing to have traffic on your website, but what’s most important is converting that traffic to leads.”

Mike Westhead Home Court Hoops

THE REACHLOCAL DIFFERENCE

 
We'll take care of everything

Don't worry about a thing. We'll provide the chat software for your site, create scripts to responding to visitors’ questions, and send you their contact info via email or mobile notification. 

Don't Lose Potential Website Leads

Live chat helps keep consumers engaged and moving down the path to becoming a customer. Our trained agents capture visitors' contact info and can even connect interested visitors to you immediately by phone.

We know chat software and service

You're in good hands. Our agents manage more than 115,000 chats a month for local businesses.

 
Reporting and marketing automation

Thanks to our award-winning Client Center tool, you can track all of your chat transcripts, calls, web form leads, and general marketing analytics in one place. Plus connect with leads through automated email and text marketing campaigns, helping turn them into customers.